Terms & Conditions

Cassell Marine is a Family owned and run Business with over 38 years experience manufacturing & supplying products to customers all around the world.

Your satisfaction and an enjoyable retail experience is of 100% importance to us.

Cassell Marine uses SecurePay's Internet Payment Gateway to provide a secure environment for the authorisation of credit card transactions over the Internet. Confidential information including client credit card details are encrypted the moment they are transmitted from the client's browser to the banking network using industry standard SSL 128-bit RC4 encryption technology.

Our 30 Day money back guarantee applies to goods purchased online through cassellmarine.com.au
These goods must be returned to Cassell Marine at buyers expense in new, working & unused condition, within the 30 day period with a copy of your original receipt. Goods with opened packaging will not be accepted.
Special order in goods, customs colours, or fabricated items to not apply for refund.

 

A client's credit card details are not stored anywhere on the Internet and the only company who has access to this data is the merchant's bank. The bank also sends confirmation information via the same encryption technology back to the client's browser. These secure processes provide clients with peace of mind when purchasing online.

We will never sell or give your personal information to any third parties.

 

All goods remain the property of Cassell Marine until paid for in full.

All return goods to be received within 7 days unless wrong or faulty goods supplied.

Damaged or used goods will not be accepted for return.

Manufacturers warranties apply.

Special order in goods will incur a 30% restocking fee.

Our prices include G.S.T and are subject to change without notice.

Some items may be a Special Discounted Price for the website only, this discount may not be available in store.

Most goods are generally In Stock at time of website publishing however due to sales at our popular retail store, some items may become sold out and unavailable. We will endevour to contact you of this situation and a ETA delivery date will be advised. Typically this would only delay delivery by 1-2 days but due to unexpected situations please allow up to 1 week for delivery of goods. Some goods that are supplied from interstate or internationally may take longer.

International Orders - We may request proof of identification and faxed copies (front & back) of the credit card used for purchase before dispatch of goods, failure to do so may result in order being cancelled.

Freight Only Goods (as specified in item description) must be delivered by road freight, any additional freight charges due to type of goods ordered must be settled before goods dispatch.

Freight TBA Goods - You will be contacted by Cassell's to make arrangements for payment of freight costs that apply to large and/or heavy items.

Any errors regarding checkout total must be settled before goods will be dispatched.

All deliveries will be dispatched in 24 hours or quicker - Cassell Marine will endevour to advise you of any possible delays.

Some international imports such as the rex marine range may take an increased time to order in then dispatch, please contact Cassell's if this could be an issue.

 
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Trading Hours  Mon-Fri 9am-5pm   Saturday 9am-2pm
Shop 3/317 Windsor Rd Vineyard NSW 2765
P: (02) 4577 9288 sales@cassellmarine.com.au

We Ship World Wide & Australia Wide Daily - Sydney - NSW - Melbourne - Victoria - Adelaide - S.A - Brisbane - QLD - Darwin - N.T - Perth - W.A - Canberra - A.C.T - Hobart - Tas & All Regional Areas